ICICI Bank is one of the leading banks in India that provides a wide range of financial products. It is a multinational bank that has a specialization in investment banking, insurance sector, venture capital and asset management.
ICICI Bank’s SMS service provides convenience to the customers in case they do not possess a smartphone or don’t have a mobile plan activated on their mobile phones. SMS service allows users access to their account information along with the banking activities by sending just a SMS. This service can be used at any time and from anywhere.
For using SMS service, users are required to get their mobile number registered first, after that this facility can be used to pay utility bills, make mobile recharges, DTH recharges, or recharging Delhi Metro smart cards.
How to get started?
A) For Indian Resident Customers
Account holders can register for ICICI SMS Banking in any ICICI Bank ATM. Also, customers can visit ICICI bank branches during ICICI Bank Timings to register for mobile banking. The documents required for the same are as mentioned below:
- PAN Card
- Passport
- Voter ID
- Original Letter of introduction from existing bank
- Employee Identity Card
- Driving License
- Photo Identity card issued by Public Sector Undertaking
B) For NRI Customers
The NRI customers have to download the SMS banking registration form from the ICICI’s official website and fill the form and send it to below mentioned address:
ICICI Bank Limited,
ICICI Bank Towers,
Internet Banking Operations, CLOG
Survey No: 115/27,
Plot No: 12, Nanakramguda,
Serilingampally,
Hyderabad- 500032
Customers residing in USA, UK, Australia, Singapore and UAE can post the registration form to their local PO Box address available on the ICICI bank’s official website. Also, customers can visit ICICI bank to submit the registration form along with a valid proof.
SMS Banking for Corporate Internet Banking Users
Corporate Internet banking users can send below mentioned messages from their registered mobile numbers.
| Services | SMS format | Description |
|---|---|---|
| Check Current Account Balance | CIBAL(space) | SMS to 5676766 or 9215676766 from the registered mobile number as updated in Corporate Internet Banking account. |
| Check details of last 5 Transactions | CITRAN(space) |
Other Keywords for SMS Banking:
Below mentioned are the message formats which can be sent to carry out financial transactions:
| SERVICE NAME | MESSAGE FORMAT | EXAMPLE |
|---|---|---|
| Prepaid Mobile Recharge | MTOPUP (space) 10-digit Mobile Number (space) Operator Name (space) Amount (space) Last 6 digits of your Bank Account Number | If the last 6 digits of my account number are 123456, to recharge a Vodafone number 9811654321 for Rs. 100, I will send the following SMS to 9222208888 MTOPUP 9811654321 Vodafone 100 123456 |
| DTH Recharge | DTH (space) Subscriber ID (space) Operator Name (space) Amount (space) Last 6 digits of your Bank Account Number | If the last 6 digits of my account number are 123456, to recharge a TATASKY number 1005825110 for Rs. 100, I will send the following SMS to 9222208888 DTH 1005825110 TATASKY 100 123456 |
Below mentioned are the message formats which can be sent to carry out non-financial transactions:
A) Unbilled Call Facility
| BANK ACCOUNT | DIAL THIS NUMBER |
|---|---|
| Balance Enquiry | 9594612612 |
| Last 3 transactions | 9594613613 |
B) Others
| BANK ACCOUNT | PRIMARY ACCOUNT | NON - PRIMARY ACCOUNT |
|---|---|---|
| Balance Enquiry | IBAL | IBAL(space)Last 6 digits of Account No* |
| Last 3 transactions | ITRAN | ITRAN(space)Last 6 digits of Account No* |
| Cheque Status Enquiry | ICSI Cheque No. | ICSI(space)Cheque No (space)Last 6 digits of Account No* |
| Stop Cheque Request | ISCR Cheque No. | ISCR(space)Cheque No (space)Last 6 digits of Account No* |
| Cheque Book Request | ICBR | ICBR(space)Last 6 digits of Account No* |
| View Presented Bills | IVIEW(space)Biller Nickname | IVIEW(space)Biller Nickname |
C) Credit Card
| Credit Card | |
|---|---|
| Balance Enquiry | IBALCC(space)Last 6 digits of Credit Card |
| Reward Points | IRPCC(space)Last 6 digits of Credit Card |
| Last Payment | ILPCC(space)Last 6 digits of Credit Card |
| Payment Due Date | IPDDCC(space)Last 6 digits of Credit Card |
| *Last 6 digits of Credit Card number not required to specify if only 1 Credit Card is linked to your User ID Please provide one character space between the keyword and parameter(s) | |
D) Demat Account
| DEMAT ACCOUNT | |
|---|---|
| Holding Enquiry | IBALD (space) last 8 digits of account |
| Transaction Status | ITRAND (space) please enter the document type and slip number |
| Bill Enquiry | IBILLD (space) last 8 digits of account |
| ISIN Enquiry | ISIND (space) please enter any scrip descriptor |
E) Loan Account
| LOAN ACCOUNT | |
|---|---|
| Amortisation Schedule | IAMT(space)16 Digits of Loan Account Number |
| Income Tax Certificate Provisional | IITP(space)16 Digits of Loan Account Number |
| Income Tax Certificate Final | IITF(space)16 Digits of Loan Account Number |
| Reschedulement Letter | IRSL(space)16 Digits of Loan Account Number |
| Reset Letter | IRTL(space)16 Digits of Loan Account Number |
| Loan Agreement Copy | ILAC(space)16 Digits of Loan Account Number |
| Interest Certificate | IINT(space)16 Digits of Loan Account Number |
| Welcome Letter | IWEL(space)16 Digits of Loan Account Number |
F) Other Services
| OTHER SERVICES | |
|---|---|
| Status of Service Request Raised | SR(space)Service Request Number |
| Locate ATM | ATM(space)PINCODE |
| Locate BRANCH | BRANCH(space)PINCODE |
| Locate Bank@HomeDropBox | BHOME(space)PINCODE |
| Get One Time Password for Internet Banking transactions instantly | IBOTP |
G) Mini Statement Service
To get ICICI Bank mini statement via SMS Banking, an account holder is required to send the message “ITRAN” to ICICI Bank Mini Statement Number i.e. 9215 676 766 or 5676766.
In case an account holder do not have an internet connection, then they can register themselves for SMS Banking at their home branch or at any ICICI ATM.
After sending the SMS in above mentioned format, the user will then receive an SMS containing the details of last 3 transactions recently made in their bank account along with the account number (only last 4 digits visible).
To access SMS banking service, an account holder is required to get his/ her mobile number registered first. Post registration, this number gets linked to the bank account number and gets entered in the bank account. To get it registered user is required to submit an application form at the home branch of ICICI Bank.
